Refund Policy

This Refund Policy applies to subscriptions for the recturai invoice data extraction service at recturai.com (the "Service"), purchased through our payment provider, Paddle (Paddle.com Market Limited), who acts as the Merchant of Record.

1. Free trial before you pay

Every plan includes a 14-day free trial with 200 credits, so you can fully evaluate the Service before being charged. We encourage you to test the Service with your own documents during the trial to confirm it meets your needs. You can cancel at any time during the trial and you will not be billed.

2. No refunds after purchase

3. Cancellation

You may cancel your subscription at any time from your account settings. Cancellation stops future renewals; it takes effect at the end of your current billing period, and you retain access to your plan until that period ends. Cancelling does not generate a refund for the current period.

4. Exceptions

Nothing in this policy limits any statutory rights you may have under applicable consumer protection law that cannot be waived. In addition, we may, at our sole discretion, issue a refund in cases such as:

• Duplicate or accidental charges;
• A confirmed billing error on our side;
• A sustained service failure that prevented you from using the Service and that we were unable to resolve.

Where a refund is approved, it will be processed through Paddle to your original payment method.

5. How to request a review

If you believe one of the exceptions above applies to your situation, contact us at silverrrtech02@gmail.com within 14 days of the charge, including your account email and the transaction details. We will review each request in good faith.

6. Contact

For any billing or refund questions, reach us at silverrrtech02@gmail.com. See also our Terms of Service and Privacy Policy.